1. Introduction
Acorn Drop Studios LLC ("we," "us," or "our") operates the website www.acorndropstudios.com and related applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our Services.
2. Information We Collect
Information You Provide
We may collect information that you voluntarily provide, including:
- Name and email address when you contact us via our contact form or email
- Communications you send to us
- Any other information you choose to provide
Automatically Collected Information
When you visit our website or use our applications, we may automatically collect certain technical information, including:
- IP address and general geographic location (country/region)
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and referring URLs
- In-game activity and performance data (for our games)
Information from Third Parties
We may receive information from third-party platforms (such as app stores) as permitted by their privacy policies and applicable law.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services
- Respond to inquiries and customer support requests
- Send transactional and informational communications (with your consent where required)
- Improve, personalize, and expand our Services
- Understand and analyze how our Services are used
- Detect, prevent, and address technical issues and fraud
- Comply with applicable legal obligations
6. Children's Privacy
Our website and general services are not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hello@acorndropstudios.com.
For our games and apps that are designed for or may be used by children, we comply with the Children's Online Privacy Protection Act (COPPA) and applicable regulations, including those of the Apple App Store.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information, subject to certain exceptions.
- Opt-Out: The right to opt out of certain uses of your information, such as marketing communications.
- California Residents (CCPA): California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information.
To exercise any of these rights, please contact us at hello@acorndropstudios.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Services may contain links to third-party websites, including app stores (Apple App Store, Google Play). We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Effective Date" at the top of this policy and, where appropriate, by providing additional notice (such as a notice on our website). Your continued use of our Services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Acorn Drop Studios LLC4030 Wake Forest Road STE 349
Raleigh, NC 27609
United States
Email: hello@acorndropstudios.com